Frequently Asked Questions
Everything you need to know about shopping with Bull Proof Pty Ltd.
What is the typical shipping timeframe for orders?
We process orders within 1-2 business days. Standard shipping generally takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. You can choose between a full refund to your original payment method or a store credit for exchanges.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our garments are designed for a tailored, true-to-size fit.
Are your materials sustainably sourced?
At Bull Proof Pty Ltd, we prioritize durability and ethics. We partner with certified suppliers to ensure our fabrics are high-quality, long-lasting, and produced under fair labor conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services like Afterpay and Klarna for your convenience.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.